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Single Sign On (SSO)

Welcome to the cyber security Single Sign-On (SSO) webpage where current students and staff can access information about SSO.

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Single Sign-On explained

Single sign-on (SSO) is a session and user authentication service that permits you to access multiple applications using one set of login credentials, your zID, and password. SSO allows you to sign into University services or applications by providing your credentials once.

When an application or service exists on the Azure SSO platform, the sign-on process alters slightly andMulti-Factor Authentication(MFA) applies, providing additional security.

Looking to change or reset your zID password? Go to Your zID & password.
SSO applications will require you to:
  • enter your account in the following format:zID@ad.unsw.edu.au
  • enter your zID password
  • once you have signed into an SSO application you may be prompted to verify your sign-in using your authenticator.

Any subsequent SSO applications accessed may not require you to sign in again for 30 days.

Signing out

For security reasons, when using a public or shared computer, you must sign out of applications when you have finished using them. If you do not, then other users may have the opportunity to access your account.

  • If you wish to sign out of all SSO-enabled applications in your current browser, click on or copy and paste this link:
  • If you would like to just sign out of the application you are using, click the logout or sign out button in that application.

  • How to onboard your application to the SSO platform?

    If you are a Business Owner, IT Service Owner or Application Support Team member and would like to enquire about onboarding your application to the Azure SSO platform, please complete.

    Applications on SSO

    • To see the SSO applications available to you, click:

    • To request a listing of all SSO applications, please contact the IT Service Centre on 02 9385 1333.

    Upcoming migrations to SSO

    鶹madou IT and the Cyber Security Resilience Program is working closely with Business Owners of applications to migrate their application to the Azure SSO platform.
    • Refer to theMFApagefor information such ashow MFA worksand theguide to using MFA.
    • Refer toto reset/recover your password.
    • Explore theavailable.
    • Completeto enquire about onboarding your application to the Azure SSO platform.
    1. I have attempted to login into my鶹madou at work and/or usedevices in otherorganisations external to 鶹madou. Why is it not signing me in?

      If you are not able to access my鶹madou from your non-鶹madou work device, this may be because your work/other organisation external to 鶹madou is blocking your access to My鶹madou.Please try again to access my鶹madou from a non-work/other organisations’ device connectedto your personal network such as 鶹madou Wi-Fi or mobile internet to resolve the issue. If this still does not work, please contact the 鶹madou IT Service Centre on 02 9385 1333.
    2. I have attempted to login into My鶹madou but I keep getting ‘You don’t have access to thismessage”.

      If you are getting this error message, then it means you are trying to log in to my鶹madou with a non-鶹madou ID. Please use theSign-out and sign in with a different accountlink and use your鶹madou ID in the formatzID@ad.unsw.edu.auto log in to My鶹madou.
    3. I am getting SSO error when signing into My鶹madou. What should I do?

      If you are using a Mac/Apple device and see the error text below while trying to accessmy鶹madou, please ensure your device meets the minimum system requirements as listedbelow.

      Error Text:
      SSO is unable to process this request. There was an error trying to complete your request.

      Minimum system requirement / Solution:
      Please ensure your Apple device is running on at least operating system version 13 or higher. For best results and security reasons, it is highly recommended to keep your deviceon the latest version of the operating system.

      If your device is unable to be upgraded to the latest operating system, please access My鶹madou from other compatible devices.

    4. How long will my My鶹madou session stay active after signing in?

      You will remain signed in for up to 12 hours automatically after which you will need toAgree and Sign Onto continue.

Reporting cyber incidents

It is important to report any cyber security incidents as quickly as possible so that 鶹madou IT’s Cyber Security team can address any issues and mitigate risk exposure.

What should I report?

  • Suspecting your computer or account has been compromised.
  • Having evidence on how technology or University data may be vulnerable.
  • Noticing a colleague inappropriately sharing Highly Sensitive or Sensitive data.
  • Losing a University asset containing sensitive information.

Report a cyber security incident by calling the 鶹madou IT Service Centre on 02 9385 1333 or using the link below.

Cyber security is everyone’s responsibility and by learning a few rules, simple steps, and following guidelines, we can protect ourselves and our University from cyber security threats and keep data safe. Go to Cyber Security Training and Awarenessfor more information.