Your zID & password
We help manage your university accounts and ensure secure access to all your digital resources.
Your zID and password provide secure access to all your Â鶹Éçmadou digital resources and services. Remember, for added security, always use a strong passphrase—one that is complex and difficult to guess.
FAQs
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No. Â鶹Éçmadou Identity Manager is used to reset the password for your zID only.
For example, if you need to reset a password for a bespoke application or a test system, please contact the IT Service Centre directly for assistance.
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Please contact the Â鶹Éçmadou IT Service Centre to change your Â鶹Éçmadou email address.
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Please allow up to 10 minutes for your new zID password to be replicated and synchronised across Â鶹Éçmadou systems.
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Yes. Within Â鶹Éçmadou Identity Manager use the Forgot your password service.
Important: Please ensure that you have registered a personal email address or mobile phone number in your profile. Otherwise, you will not be able to use the service and will have to contact the Â鶹Éçmadou IT Service Centre for assistance.
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Yes. You can activate your zID account without a phone number or email address using the Are you new here? service within Â鶹Éçmadou Identity Manager.
Once you have activated your zID, login to and update your Staff Profile Personal Information with either a registered personal email or mobile phone number.ÌýImportant: Please ensure that you have registered a personal email address or mobile phone number in your profile. Otherwise, you will not be able to use the Â鶹Éçmadou Identity Manager services and will have to contact the Â鶹Éçmadou IT Service Centre for assistance.
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Cyber Security is everyone's responsibility and by learning a few rules, simple steps, and following guidelines we can protect ourselves and our university from cyber security threats and keep data safe.Ìý
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Please visit the Cyber Security Training and Awareness webpage for guidance and to access the Cyber Security Awareness eLearning module. The online training module is mandatory for all staff to complete.
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Staff forms for account access
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OSA 02 - Account access for contractors and visiting academics
The OSA 02 form provides access to Â鶹Éçmadou email, the UniWide wireless service, eLearning, shared folders and printers currently for contractors and visiting academics.
For help completing the form, check out the OSA 02 user guide.
If you're a current staff member employed via HR, speak with yourÌýÌýto activate or extend your staff account.
If you're a Mac or Windows user, please open the application form in Adobe Acrobat Reader/Adobe Acrobat Pro. If you open the form in another program such as Preview for Mac, you may not be able to the complete or submit the form.
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TheÌýSystem Operator Account (SA) creation form is for an Administrative Support Account. Please note the form must be completed and submitted by the manager. This is a requirement for approval.
If you're a Mac or Windows user, please open the application form in Adobe Acrobat Reader/Adobe Acrobat Pro. If you open the form in another program such as Preview for Mac, you may not be able to the complete or submit the form.
Reporting cyber incidents
It is important to report any cyber security incidents as quickly as possible so that Â鶹Éçmadou IT’s Cyber Security team can address any issues and mitigate risk exposure.
What should I report?
- Suspecting your computer or account has been compromised.
- Having evidence on how technology or University data may be vulnerable.
- Noticing a colleague inappropriately sharing Highly Sensitive or Sensitive data.
- Losing a University asset containing sensitive information.
Report a cyber security incident by calling the Â鶹Éçmadou IT Service Centre on 02 9385 1333 or using the link below.
Cyber security is everyone’s responsibility and by learning a few rules, simple steps, and following guidelines, we can protect ourselves and our University from cyber security threats and keep data safe. Go to Cyber Security Training and AwarenessÌýfor more information.
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We're here to help
We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.
Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)
IT walk-in service centres
- Upper Campus IT Hub -ÌýRoom G06, D26 Biological Sciences Building (Next door to XS Cafe)Ìý()
- Middle Campus IT Hub -ÌýG008, Ground Floor H13Ìý Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall)Ìý()
- Paddington CampusÌýIT Hub - Ground Floor, Block D, Paddington CampusÌý()
- Â鶹Éçmadou Canberra ADFA Campus IT Hub -ÌýGround Floor, Building 14, Â鶹Éçmadou Canberra ADFA Campus ()