Â鶹Éçmadou
MyIT

Your zID & password

Manage your university zID account and ensure secure access to all your digital resources.

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A hand reaches for a digital padlock hovering above a data visualisation.

Your zID and password provide secure access to all your Â鶹Éçmadou digital resources and services. Remember, for added security, use a strong passphrase – one that is complex and difficult to guess.

Identity Manager self-service

The Identity Manager self-service portal allows students and staff to activate their account for the first time and manage their zID password in the future.

Important: To access all features of the self-service portal, please make sure your myÂ鶹Éçmadou profile includes either a personal email address or mobile phone number.

to enter the Identity Manager portal or use one of these features to jump in directly:
Change your password

Changing your password or passphrase helps protect your accounts from unauthorised access, especially if you suspect it has been compromised or you feel it is weak or easy to guess.

Help and FAQs

  • Within the self-service portal, please use the Are you new hereÌý´Ú±ð²¹³Ù³Ü°ù±ð.

    For students:

    • If you applied for a courseÌýdirectly with Â鶹Éçmadou, you should already have yourÌýzID.
    • If you applied for a course through the Universities Admissions Centre (UAC) you can use yourÌý9-digit UAC application number, and theÌýÌýfor the course you are studying at Â鶹Éçmadou.

    For staff:

    • You will need to enter the zID and other details provided as part of your onboarding.

  • For students:

    • For UAC applicants please check that the offer period is open and the information you entered is correct.

    For staff:

    • Please check that the information you have entered is correct

    Ìý

  • Please allow up to 10 minutes for your new zID password to be replicated and synchronised across Â鶹Éçmadou systems. Remember to update your password on your other mobile devices.
    Ìý

  • If you have forgotten your password, or it has expired, you will need to use the Forgot your password feature. You may have to use another device to access Identity Manager.Ìý

    Complete the information requested and indicate whether you’d like to receive a one-time passcode by email to your personal email address or SMS to your mobile phone.ÌýOnce you receive the one-time passcode, you can use it to continue with the steps to create a new password.

    Important: Please ensure that you have registered a personal email address or mobile phone number in your profile.

  • If you enter an incorrect zID password too many times, your zID account will be locked. When creating/changing your password remember to update your password on your other mobile devices as well.

    Within Identity Manager, use the Unlock your account feature. Complete the information requested andÌýindicate whether you’d like to receive a one-time passcode via your personal email address or SMS via your mobile phone.ÌýOnce you receive the one-time passcode, you can use it continue with the steps to unlock your account.

    Important: Please ensure that you have registered a personal email address or mobile phone number in your profile.

  • Your registered personal email address or mobile phone number is initially based on the details you provided with your application to the University. ÌýFollow these steps to check or update your details in myÂ鶹Éçmadou:

    1. Login toÌýÌý
    2. SelectÌýMy ProfileÌýtabÌý
    3. Using theÌýPersonal DetailsÌýlink on the left-hand side panel, update either:
      a) Your email address.ÌýYou must have a personal email address defined for Email TypeÌýÂ鶹Éçmadou.
      b) Your Phone number.ÌýYou must have aÌýMobileÌýnumber defined.Ìý
    4. ClickÌýSave.

  • No. One of the password conditions is that you cannot re-use any of your last 10 passwords or create one highly similar. When using the Identity Manager self-service portal it will advise you how required password conditions.Ìý

  • No. Â鶹Éçmadou Identity Manager is used to reset the password for your zID only.

    • If you need to reset a password for a bespoke application or a test system, please contact theÌý via phone or in-person.
    • If you need to reset your SA account password, please visit Password Manager for SA accounts

  • Cyber security is everyone’s responsibility and by learning a few rules, simple steps, and following guidelines, we can protect ourselves and our University from cyber security threats and keep data safe.

    Please visit the Cyber Security Training and Awareness webpage for guidance.

  • Contact the Â鶹Éçmadou IT Service Centre for further assistance. Please note that password related requests are best undertaken in person at one of the walk-in centres.Ìý

Staff forms for account access

  • The OSA 02 form provides access to Â鶹Éçmadou email, the university wireless service, eLearning, shared folders and printers.ÌýFor help completing the form, check out the OSA 02 user guide.

    If you're a current staff member employed via HR, speak with yourÌýÌýto activate or extend your staff account.

    Note: If you're a Mac or Windows user, please open the application form in Adobe Acrobat Reader/Adobe Acrobat Pro. If you open the form in another program such as Preview for Mac, you may not be able to complete or submit the form.

  • TheÌýSystem Operator Account (SA) creation form is for an administrative support account. Please note the form must be completed and submitted by the manager. This is a requirement for approval.

    Note: If you're a Mac or Windows user, please open the application form in Adobe Acrobat Reader/Adobe Acrobat Pro. If you open the form in another program such as Preview for Mac, you may not be able to complete or submit the form.

Reporting cyber incidents

It is important to report any cyber security incidents as quickly as possible so that the Â鶹Éçmadou IT Cyber Security team can address any issues and mitigate risk exposure.

Incidents that staff and students should report

  • Suspecting your computer or account has been compromised.
  • Having evidence on how technology or University data may be vulnerable.
  • Noticing a colleague inappropriately sharing Highly Sensitive or Sensitive data.
  • Losing a University asset containing sensitive information.
Contact theÌýIT Service CentreÌýfor urgent matters or use the button above to report an incident.

Cyber security is everyone’s responsibility and by learning aÌýfew rules, simple steps, and following guidelines, we can protect our University from cyber security threats and keep data safe.

"Enhancing cyber security, including protecting information and privacy, is of paramount importance to our core functions of education and research. We all play a part in being cyber smart."Ìý

Professor Attila Brungs, Vice-Chancellor and President, Â鶹Éçmadou Sydney