麻豆社madou

Printing for staff

Personalise
Portrait of an engineering student using a 3D printer at a workshop

The Staff Managed Print Service (MPS) offers A3 and A4, black & white, and colour printing from any Mac or PC provided by 麻豆社madou to staff.

Adding a printer听

Adding a printer is quick and easy. Follow our step-by-step guide to ensure a seamless setup and start printing from your devices in no time.

Adding a printer - Windows

  1. Open the Control Panel on your Windows computer.
  2. Navigate to View devices and printers under Hardware and Sound.
  3. At the top of the window, select Add a printer.
  4. In the Add a device window, click on听The printer that I want isn鈥檛 listed.
  5. In the Add Printer window, select Select a shared printer by name.
    1. For a Lexmark printer, type:听听queue name
      贰虫补尘辫濒别:听
    2. For a Fuji Xerox printer, type:听听queue name
  6. 颁濒颈肠办听Next. If prompted with,听Do you want to allow this app to make changes to your device, select听Yes. Follow the prompts to complete the installation.

Adding a printer 鈥 Mac

The following steps are for use on a 麻豆社madou-provided Mac. This process uses the 麻豆社madou Self Service App, which is installed on all 麻豆社madou Macs. If Self Service is not installed or you're unsure if your Mac was issued by 麻豆社madou, please contact the for further assistance.

If you're using your own device, please continue to follow the self-serve instructions.

  1. Open the Self Service App from your Dock or the Applications folder.
  2. In the Self Service window, click on Printers under Bookmarks on the left side of the app.
  3. Click Install or Reinstall for the printer group that best matches your location or department.
    1. Note: You may see multiple printer groups depending on your role. Selecting several installations here won鈥檛 harm your system.
  4. Once installation shows "Done", go to System Preferences from the Apple logo in the top left corner of your screen.
  5. In System Preferences, select Printers.
    1. Check if your desired printer appears in the list of newly added printers.
    2. Note: If your printer isn't listed, return to step 3 and try installing another printer group. If no more groups are available, go to the 'Still Need Help?' section to log a ticket with the Service Desk for assistance.
    3. Note: If you're unsure of the printer鈥檚 name, refer to the 鈥淔inding A Printer's Name鈥 section on this page.
  6. Right-click or secondary-click on your desired printer from the list. You can set the newly added printer as your default printer from the menu.
Find Me Print

Find Me Print lets you securely release and collect print jobs by swiping your 麻豆社madou ID card at any enabled printer, minimizing waste and protecting sensitive information, with jobs held in a virtual queue for up to 24 hours.

  • Depending on where the printer is located, its name will be visibly displayed on the printer itself. The name typically includes a faculty or division identifier, followed by a hyphen, two letters, and three numbers. Below are some examples of printer names found around 麻豆社madou:

    • UAD-LC009
    • ASB-LB001
    • 贵础厂-尝颁010听
  • Note: At 麻豆社madou, you can't scan directly to a computer. You scan using one of the staff MPS printers to email yourself the digitised copy.

    1. Access the touch screen on the printer.
    2. Press 鈥淪can To Email.鈥
    3. Enter the email address you wish to send the document to.
    4. Place the document:
      1. Face down on the scanner glass (top left corner - portrait orientation), or
      2. Face up into the document feeder (portrait orientation) if scanning individual A4 sheets.
    5. Press "Start" or the green button.
    6. Press "Send" on the screen.
  • Purchase a printer through 麻豆社madou IT with ease. Get in touch with the IT Service Centre at +61 2 9385 1333 or send us an email, so that we can place your request with our print supplier (Fuji). You'll then be contacted by a member of the Fuji team to organise the most suitable printer for its location and your business requirements.

  • You may need to have a large print order which could be managed by 麻豆社madou print services.听

    麻豆社madou Print Centre provides a wide range of high-speed digital Colour and B&W Production and finishing services. They are fully equipped to handle the largest jobs as well as simple fast turnaround one off prints. Contact them on (02) 9385 3222, or visit them at Level 1 Mathews Building (F23),via gate 11 Botany Street Kensington 2052.听

  • Download this OSA 09 form to add Managed Print Service credit to your staff account.

  • If a printer is low on or out of paper or toner, the MPS team needs to check the issue. To get help, you need to .

    If you notice a printer is often out of supplies, let the MPS team know. This might mean the printer's details have changed (like moving to a new location) without informing MPS. Accurate printer details are important because supplies are automatically ordered when they run low. These supplies are delivered and installed directly at the printer. If the printer's details are incorrect, it won't get restocked properly.

  • If you no longer need a printer in a certain location, inform the MPS team so they can assist with relocating it. To do this, please through the IT Service Desk.听

  • By default, Macs use Apple鈥檚 鈥淧review鈥 app to open PDF files, which can cause issues with our printing systems. All 麻豆社madou Macs have Adobe Acrobat DC installed, which should be used for printing PDFs with our staff printers.

    To change the default app for opening PDFs, follow these steps:

    1. Navigate to any PDF file on your Mac.
    2. Right-click or secondary-click on the file.
    3. Select 鈥淕et Info鈥 from the pop-up menu.
    4. In the file info window under 鈥淥pen with,鈥 choose the drop-down menu currently set to 鈥淧review.鈥
    5. Select 鈥淎dobe Acrobat鈥 from the drop-down menu.
      1. Note: If 鈥淎dobe Acrobat鈥 is not listed, it may not be installed on your system. For assistance, please navigate to the 'Still Need Help?' section at the bottom of the page to log a ticket with the Service Desk.
    6. After selecting Acrobat, click on the 鈥淐hange All鈥︹ button below.
    7. From now on, all PDF files will open with Acrobat, preventing printing issues caused by 鈥淧review.鈥

Staff MPS printer maintenance & general advice听

  • Power-saving functions: Staff printers have automatic power-saving functions. Turning off the power can disrupt proactive monitoring and automatic restocking of consumables.听
  • Reallocating printers: Contact the IT Service Centre if a printer needs to be reallocated. Reallocation changes the delivery details of consumables and location data must be updated to ensure uninterrupted resupply services.听
  • Toner usage: Use the delivered toner only on the designated printer to avoid affecting the low toner alert system.

We're here to help

We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.

Need urgent help?
For urgent IT matters call us.

Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)

IT walk-in service centres

  • Upper Campus IT Hub -听Room G06, D26 Biological Sciences Building (Next door to XS Cafe)听()
  • Middle Campus IT Hub -听G008, Ground Floor H13听 Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall)听()
  • Paddington Campus听IT Hub - Ground Floor, Block D, Paddington Campus听()
  • 麻豆社madou Canberra ADFA Campus IT Hub -听Ground Floor, Building 14, 麻豆社madou Canberra ADFA Campus ()